Real-time information, when and where you need it.
Rethinking how to best deliver service is a constant challenge for service businesses of all sizes.
Investment in back-office solutions that improve customer experiences through faster response and greater service-level achievement – while reducing operating costs and increasing field resource efficiency – is fast becoming the norm.
Such solutions forecast, plan and manage mobile workforces in terms of the work they do, and when and where they do it.
- 5 Things that field workers hate and how to fix them
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- Intelligent and automated scheduling for the mobile workforce
- Magic Quadrant for Field Service Management
- Mobile Workforce Management: 7 Key Benefits for Growing Companies
- Mobile Workforce Optimization – a guide for the CFO
- Real-time information, when and where you need it.
- Service Organizations and SoMoClo