Magic Quadrant for Field Service Management
Customer satisfaction has risen to be a primary objective for field service, but the market has yet to fully embrace the four factors in the Nexus of Forces (social, mobile, cloud and information), which could enable the desired intimacy with the customer.
- 5 Things that field workers hate and how to fix them
- Employee Productivity Improvement Strategies In Oil Refinery Environments
- How to Become an Operations Superstar
- Intelligent and automated scheduling for the mobile workforce
- Magic Quadrant for Field Service Management
- Mobile Workforce Management: 7 Key Benefits for Growing Companies
- Mobile Workforce Optimization – a guide for the CFO
- Real-time information, when and where you need it.
- Service Organizations and SoMoClo