Moments that Matter – CIO: Instinct or hard data – which wins?


In this paper, Colt look at how IT professionals make decisions – how they respond to challenges – and ask whether this decision making process is robust enough for the new challenges of the digital economy.

IT professionals demonstrate a tendency to define their “moments that matter” more in terms of internal project success rather than external customer-facing projects. They also demonstrate a different perception of what is high risk when viewed from a personal view compared to a corporate business view. Here we start delving into what they find most and least important techniques when faced with strategic problems.